The FusionOps Blog

Supply Chain, Analytics, and Big Data


VP, Pharma Supply Chain

Let’s Talk About Inventory – Part 1

November 21st, 2014

Almost every company that I talk to or have been a part of has an inventory reduction initiative, and the supply chain organization is typically the owner. I once had the luxury of being in a lead supply chain role where there was no pressure to reduce inventory. I told my team that the day [...]

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VP, Customer Success

Customer Success: Not Your Grandfather’s Services Team

November 8th, 2014

When I started my career in the enterprise software industry over two decades ago, the term “Customer Success” didn’t exist. The industry standard was to have an Account Management group focused on relationships, upsells, and maintenance renewals; a Professional Services team dedicated to the complex and expensive implementation; and a Customer Support group who managed [...]

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Manufacturers Moving to Analytics

November 6th, 2014

Check out David Greenfields new article in Automation World. He cites some interesting trends from research conducted with ARC Advisory Group. •  Managers were only able to find information when they needed it 61 percent of the time. Or, to put it another way,  two out of five management decisions are not based on facts. [...]

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VP, Pharma Supply Chain

Breaking Through to Better Forecasting

October 18th, 2014

Forecast accuracy has been the nemesis of supply chain leaders for as long as I can remember. Throughout my career, the solution has been to implement sound forecasting tools and processes, and to incent improvement from the sales and commercial organizations. Interestingly, in my experience the paradigm has never shifted from finished product forecasting, which [...]

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VP, Pharma Supply Chain

The Pharma Data Deluge

September 16th, 2014

I have been in the pharma and health care supply chain industry for over twenty years, and for much of my career the focus has been on getting our hands on as much data as possible in order to understand our supply chains and take appropriate actions. I remember the days of key punching from [...]

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Self-Service BI only Part of the Answer

September 8th, 2014

Self-service is often described as the panacea of Business Intelligence. Let the business create their own reports and eliminate their reliance on IT. The load on an overburdened IT team, constantly pushed to do more at lower cost, is lessened. The business gets what it needs – quickly – and then goes on to make [...]

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Technology Solutions Director

Diving into Supply Chain Metrics – Part 3

August 8th, 2014

Welcome to part 3 of our 3-part series on supply chain metrics. In Part 1 we explored different types of supply chain metrics, their basic function, and what they can do for you. Last week, we examined how the appropriate selection of metrics is key to solving critical business problems. This week, we dive further [...]

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Technology Solutions Director

Diving into Supply Chain Metrics Part 2

July 29th, 2014

Part 2: Supply chain metrics sound great. But, which ones? Welcome to part 2 of a 3-part series on supply chain metrics. In Part 1 we explored the different types of supply chain metrics, their basic function, and what they can do for you. This week, lets discover how the appropriate selection of metrics will [...]

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Technology Solutions Director

Diving Into Supply Chain Metrics

July 21st, 2014

Part 1: What are they and what can they do for me? Welcome to part 1 of a 3-part series on supply chain metrics. Let’s begin… at the beginning. What are standard metrics? And more importantly, how can they provide value for your business? The rocky road to reaching business goals How familiar does this [...]

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Marketing Communications

FusionOps selected as an “AlwaysOn Top 100 Companies to Watch in 2014”

July 18th, 2014

We’re excited to announce that FusionOps has been chosen by AlwaysOn as one of the “AlwaysOn Global 100 Companies to Watch.” Winners were selected from among hundreds of technology companies and will be honored at the AlwaysOn Innovation Summit at the Computer History Museum on July 29th and 30th, 2014. This annual award signifies leadership [...]

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