The FusionOps Blog

11/1-08 at 17.52 by: RMohan
The true cost of Information Technology – why IT is losing its shine

IT has so engaged human imagination that it has become synonymous with technology. At its foundation IT is built on laughably rudimentary hardware building blocks – bit adders, shifters, comparators, etc. Over the years programming languages have evolved to enable programming far beyond the bits and bytes level and individual applications, databases and integration has provided greater functionality and capability from IT applications. The price of this journey has been excessive complexity to the point of loss of comprehension and business utility that is rapidly dwindling. Remember, business is a live, moving process unlike complex software – that is expensive, hard-wired with a million rigidly defined functions, few of which are relevant over time and the ones that pass the test of time are the lowest value functions.  The price of this is manual processing, costs of compliance, exceptions and frankly dwindling value of IT.

Technology must enable business capability and ability to change – NOT limit it. Too often businesses do not have a choice. What is needed is new technology that is designed to enable business processes, to enable changes in these processes and to loosen the dependence on hard-wired IT applications. It will take more than just new buzz words such as SAAS, workflow, BPM, SOA.  It will require the virtualization of IT.

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